UX Research Assistant
EXPERIENCE
2020-2022
Senior UX Researcher
2019-2020
Product Experience Manager
2018-2019
Senior Product Planner
2016-2018
Service Designer
2014-2016
UX Researcher
2011-2012
2022-2023
UX Researcher Lead
2023-Present
Senior UX Lead
EDUCATION
2016-2018
Service Design
Royal College of Art / M.A.
2014-2016
Psychology
National Cheng Kung University / B.Sc.
2014-2016
History
National Cheng Kung University / B.A.
SKILLSET
LEADERSHIP & STRATEGY
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Cross-functional/ regional Leadership
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DesignOps and agile project management
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Collaboration and conflict resolution
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Business transformation
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Stakeholder management
PRODUCT DESIGN & DEVELOPMENT
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User-centered design integration
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Qualitative Research: User Interviews, A/B Tests, Workshops
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End-to-end product lifecycle management
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Figma, Figjam & Sketch
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Data Analysis: R, SQL, Tableau, Google Analytics, PowerBI
LANGUAGES
Mandarin
Native
English
Fluent