​Hi, I’m Carolyn.

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With over a decade of experience in UX, I’ve orchestrated cross-national teams across the US, Japan, and Taiwan, managing 25+ brilliant minds in UX design, research, and content strategy to craft user experiences that truly make a difference. My journey has taken me through design consultancy, electric vehicle innovation, and cybersecurity, equipping me with a rare knack for blending hardware and software into seamless, delightful solutions.

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Current at Trend Micro, I lead with purpose—turning user voice into insights and insights into action. By harnessing the power of both numbers and narratives, I bridge gaps between PMs, engineers, and users, ensuring our products not only perform but also connect on a human level.

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I thrive on transforming complexity into clarity, finding the sweet spot where user needs, business goals, and technical magic come together to create sustainable and impactful outcomes.

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